Direct dispatch of identity documents

Description

With direct delivery, the finished identity document (identity card, passport or eID card) is sent by the Federal Printing Office directly to the applicant’s main residence. This service is intended to eliminate the need to collect the document and visit the Citizens’ Bureau again.

Please note that you must be present in person to receive the document. It is not possible for an authorised representative to collect it on your behalf. You must also provide proof of identity to the delivery service provider, Deutsche Post AG, by presenting a valid document (for example: identity card, passport, provisional identity card or passport, driving licence or electronic health card).

Direct delivery is not possible if:

• a passport is applied for via the express procedure.
• a passport and identity card are applied for at the same time.
• passports are being applied for on behalf of minor children.
• identity cards are being applied for on behalf of persons who have not yet reached the age of 16.

Requirements

• Shipping is carried out by Deutsche Post AG and is only possible to a domestic address (main residence).
• Each document is sent individually.
• If you provide your private e-mail address when submitting your application, you will receive information from Deutsche Post AG about dispatch and delivery.