Direct dispatch of identity documents

In the case of direct dispatch, the requested ID document is sent directly to the applicant's main place of residence after production by Bundesdruckerei.

Course description

With direct mailing, the finished ID document (ID card, passport or eID card) is sent directly to the applicant's main residence by Bundesdruckerei. This service is designed to eliminate the need to collect the document and return to the citizens' office.

Please note that you must be present in person to receive the document. Representation by an authorised person is not possible. You must also provide the delivery service provider Deutsche Post AG with a valid identity document (e.g. ID card, passport, temporary ID card or passport).

Direct delivery is not possible if:

  • a passport is applied for using the express procedure.
  • A passport and ID card are applied for at the same time.
  • Passports are requested for underage children.
  • Identity cards are requested for persons who have not yet reached the age of 16.

Prerequisites

  • Shipping is carried out by Deutsche Post AG and is only possible to a domestic address (main residence).
  • Each document is sent individually.
  • If you provide your private e-mail address when submitting your application, you will receive information from Deutsche Post AG about dispatch and delivery.

Duration and costs

Fees and charges

15 Euro per document

Available payment methods

Questions & Answers

Your document will be deposited at your local Deutsche Post AG branch for collection for seven calendar days. It will then be forwarded to the Citizens Office at Ruppertstraße 19, 80466 Munich

you can check the current processing status online by scanning the QR code on your information letter or entering the document number on our website: Check processing status

Bürgerbüro Ruppertstraße

Internet address

Phone number

Postal address

Bürgerbüro Ruppertstraße

Ruppertstraße 19
80466 München

Fax: +49 89 233-28013

Address

Ruppertstraße 19
80337 München

Open

  • Mon 07:30 - 13:00
  • Tue 08:30 - 13:00
    14:00 - 18:00
  • Wed 07:30 - 13:00
  • Thu 08:30 - 13:00
    14:00 - 18:00
  • Fri 07:30 - 13:00
  • Sat Closed
  • Sun Closed

Availability

  • Available:Barrier-free access
  • Not available:Parking for disabled people

Related services

Identity documents - Family

Are you a family and need new passports or ID cards? You can do this at a joint appointment.

Collection of identity card, passport or eID card

Before you collect an ID card and/or passport or eID card for yourself or another person, you need to know the following.

Revocation of a lost or stolen identity card or passport

If your lost or stolen ID card or passport turns up, please inform your Citizens Office immediately.