Barrier-free access

Directive (EU) 2016/2102 of the European Parliament obliges public sector bodies to provide barrier-free access to their websites. The following declaration on barrier-free access documents the current state of implementation on this website according to the relevant legislation.

 

Conformity status

Partial conformity: Some parts of the website’s content do not fully conform to barrier-free standards.

Known problems relating to barrier-free access

List and explanation of the problems in terms of implementing barrier-free access to this website
 

Content that is not barrier-free

1. Foreign-language terms are not always labeled as such.
2. Online forms do not highlight errors directly in the relevant field; the time out is not displayed and cannot be adjusted
3. With regard to sortability, the elements are only linked to one another textually, not structurally.
4. The keyboard focus of the menu lacks contrast in the mobile version.
5. Some PDF documents are not barrier-free.
6. The M.U.N.I.C.H. video contains flickering content.
7. The automatic captions for the M.U.N.I.C.H. video are still incorrect; there is no audio description and no alternative media.
8. Headings are not always structured hierarchically; there are empty headings and empty paragraphs.
9. Background elements are accessible via the screen reader.  
10. Alternative text for images or controls is not consistently meaningful and is occasionally incorrect.
11. The text scales to the desired 200% font size configured in the browser at a window size of 1280×768 px; however, this compromises the readability and functionality of the digital product.
12. Some content does not wrap as expected. 
13. On some pages, the document title does not adequately describe the general name of the page.
14. The page does not yet include sign language information or information in plain language.

Special Features of the "Leerstandsmelder" (Vacancy Report)-Form 

1. Drop-down lists (fields used to select an entry from a list) may still contain empty list entries. 
2. Insufficient keyboard navigation. The date picker cannot be operated using the keyboard. If entering data via the keyboard, the date should be entered directly (DD.MM.YYYY). 
3. Missing link between label and form element
4. Content does not wrap as expected.
5. Missing labels for graphical user interface elements.
6. Missing labels indicating the purpose of user data input fields.
7. Labels for user interface elements do not match the accessible names.

Specifics regarding city map views

The following application integrated into the website provides its own accessibility statement and is therefore not covered by this statement:

City map views (Coworking spaces, startup centers) > Accessibility Statement for the site https://geoportal.muenchen.de and city map views of the City of Munich's Geoportal. 

 

Reason

The City of Munich works continuously to improve its website and, due to the amount of material and complexity of the site, it has not yet been able to ensure all content and services are available barrier-free.
 

Alternative means of access

Regarding points 2 and 3: the contact details of the responsible departments are highlighted in our online forms. Please make contact by phone or email.

Regarding point 5: in the case of PDF documents that are not barrier-free, please use the contact details provided below.
 

Help and contact in case of problems

You can inform us about inadequate compliance with barrier-free requirements or request barrier-free access to information that we are otherwise not obliged to provide barrier-free.
 

Contact

Landeshauptstadt München
Referat für Arbeit und Wirtschaft
Herzog-Wilhelm-Str. 15
80331 München
Email: business@muenchen.de
Telephone: +49 89 233- 22080

Enforcement procedures

If a question that has been submitted via the above-mentioned means of contact remains partially or fully unanswered after a period of six weeks, the relevant supervisory authority will examine, upon the user’s request, whether action must be taken against the website operator as part of its supervisory responsibilities.
 

Contact information for the relevant supervisory authority for enforcement procedures:

Landesamt für Digitalisierung, Breitband und Vermessung
St.-Martin-Straße 47
81541 Munich
Email: bitv@bayern.de
Website: https://www.ldbv.bayern.de/digitalisierung/bitv.html
 

 

     Audit Methodology: Third-Party Assessment
    (Pfennigparade ChancenWerk GmbH)
    Date of Preparation: September 31, 2022
    Last Review: April 23, 2026