Emergency services and help for homeless people

Are you homeless? Have you come across a homeless person who needs help? Here you will find an overview of contact points and emergency services in Munich.

Description

The City of Munich has a large number of counselling and accommodation facilities in the emergency accommodation system for acutely homeless people. The facilities and accommodation centres are located throughout the city.

In cooperation with the independent welfare organisations, bed spaces are provided in emergency accommodation, accommodation facilities, flexi-homes, clearing houses and housing projectsfor single people, couples and families for temporary accommodation. In addition, the people accommodated are counselled and supported by social workers.

Despite the many services on offer, there are also homeless people in Munich who decide to spend the night outside. Citizens often contact the Lord Mayor or the city administration to draw attention to the plight of these people or to a camp or a sleeping place that is becoming established.

If the city becomes aware of individual homeless people or a permanent encampment, street workers visit the homeless people and offer counselling and support.

The aim of street work is to motivate people in need to accept the offer of help. However, every opportunity to provide help is dependent on whether offers are accepted. Everyone has the right to self-determination, which means that the person concerned must be fundamentally willing to accept help. If people decide to continue sleeping outside and not accept help, this decision must be accepted.

The following links lead to the various services and accommodation options that the City of Munich has available for homeless people.

At www.wohnungslosenhilfe-muenchen.net, the Homeless Assistance Network, an association of social organisations in Munich, presents its services.

If you come across homeless men and women in the city, you can recommend the contact points and services in your area listed in the address list. In addition, there are numerous food and clothing banks run by various parishes and monasteries in Munich.

In addition to the emergency services in the address list, there is also the Frauenhilfe München women's refuge, the address of which is kept secret. Women affected by domestic violence and their children can find accommodation here. Call them to find out whether it is possible to take them in.

If you come across a person who is helpless or unresponsive, please call the police (110) or the emergency number (112).

Schiller – Migrationsberatung Wohnungsloser
Anlaufstelle für den Übernachtungsschutz der Landeshauptstadt München und Beratungszentrum für wohnungslose Menschen aus der EU

Internet

Address

Destouchesstraße 89
80796 München

Open

  • Mon 09:00 - 12:00
    13:00 - 17:00
  • Tue Closed
    (Heiligabend: Opening hours may vary)
  • Wed Closed
    (Weihnachten: Opening hours may vary)
  • Thu Closed
    (Stephanstag: Opening hours may vary)
  • Fri 09:00 - 12:00
  • Sat Closed
  • Sun Closed

Appointments (e.g. for an overnight stay permit) outside these opening hours are possible directly at the overnight shelter at Lotte-Branz-Straße 5.

Related services

Household budget counselling - FIT-FinanzTraining

If you have difficulties with your finances, FIT-FinanzTraining will support you with personalised advice on your financial situation.

Home economics counselling for indebted families

Volunteer home economics counsellors help those seeking advice on site in their households to clarify financial problems.

Care, integration and accommodation of refugees

If you are homeless in Munich and have fled from another country, there is the possibility of temporary accommodation with socio-pedagogical support.

Accommodation for existing homelessness

Have you lost your flat? We can provide you with temporary accommodation and help you find a new, permanent home.

Begging

Begging is permitted outside the pedestrian zone. Anyone begging in the Old Town pedestrian zone or on the Oktoberfest grounds is liable to a fine.