Emergency assistance in the absence of a residence permit - employees, relatives
Are you an employee or family member who does not have a sufficiently valid residence permit and urgently need help in an emergency?
Description
- Only proven emergencies will be processed.
- Only fictitious certificates, toleration certificates or border crossing certificates are issued.
What is an emergency?
An emergency is an unforeseeable situation in which a document is required immediately, otherwise there is a risk of damage. This applies in the following cases:
- Imminent loss of employment
- Impending loss of benefits (e.g. unemployment benefit or student loan)
- Urgent travel for personal or professional reasons within the next seven days (e.g. business trip, illness, death)
- Necessary extension of the tourist stay due to flight cancellations or inability to travel
The Foreigners Office checks and decides whether an emergency exists.
You must book an appointment. Emergency appointments are only available at short notice for this day and the next. If no appointment is available, please try again later. New appointments for today and tomorrow will be added in the morning, at midday and in the afternoon.
Prerequisites
You belong to the following groups of people and are a foreign national:
- Employees with vocational training
- Other employees (such as volunteers or au pairs)
- Family members of the above-mentioned groups of people
- Family members of persons entitled to asylum, refugees and subsidiary protection
- Persons with permanent residence permits
Are you in an ongoing or finalised asylum procedure, entitled to asylum, a refugee or entitled to subsidiary protection?
If so, you can come to the Servicepoint at Ruppertstraße 19 (Entrance A) in area 21 on the 2nd floor without an appointment:
Monday 7.30 am - 12 noon
Tuesday 8.30 am - 12 noon and 2 - 6 pm
Thursday 8.30 am - 3 pm
Friday 7.30 am - 12 noon
Please note:
Different requirements apply for students, academics, researchers, highly qualified and self-employed people.
Required documents
The following documents are accepted in German or English for the processing of appointments:
- Confirmation from the employer of impending job loss or necessary business trip
- Confirmation from the organisation providing the benefits of impending loss of benefits
- Confirmation from the travel company about booked travel, hotel, transport
- Confirmation from a travel company about flight cancellation, a hospital about hospital admission or a medical certificate about the inability to travel; it must also already be foreseeable when it will be possible to travel again (e.g. end of treatment, replacement flight or other)
Questions & Answers
Yes, you can reach us Monday to Thursday from 7.30 a.m. to 3.30 p.m. and Friday from 7.30 a.m. to 1 p.m. on +49 89 233-96010.
No. You can get an appointment to renew your residence permit by sending us your application for renewal via our online services or by post.
No. You can send documents via our online form or by post. You can also drop documents in our letterbox at Ruppertstraße 19, entrance A.
No. No other services (e.g. change of job or the issue/renewal of a residence permit) are processed at the emergency counter. This is only possible via our online services or by post.
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Ausländerangelegenheiten
Phone
Postal address
Landeshauptstadt München
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Ausländerangelegenheiten
Ruppertstraße 19
80466 München
Fax: +49 89 233-27501
Address
Ruppertstraße 19
80337 München
Lagehinweis: Eingang A
Telephone consultation hours:
Monday 7.30 a.m. to 3.30 p.m
Tuesday 7.30 a.m. to 3.30 p.m
Wednesday 7.30 a.m. to 3.30 p.m
Thursday 7.30 a.m. to 3.30 p.m
Friday 7.30 a.m. to 1 p.m