Account clarification

Description

When clarifying an account, we check whether all the information about the insured person' s pensionable periods is actually available to their pension insurance institution. Many periods are automatically transmitted to the pension insurance institution.

Nevertheless, there are often some gaps in the insurance biography. For example, you may have to apply separately for periods of schooling or child-raising to be recognised.

It can also happen that errors occur during data transmission and the data is therefore not saved in the account. It is also possible that periods prior to 1972 have not yet been saved, as there was no automatic data transfer at that time.

The purpose of an account clarification is to ensure that the pension insurance institution receives your complete insurance biography. Insured persons can only find out from clarified accounts what they can expect to receive as a pension in the future.

Due to changes in the law, it may make sense to have your account clarified again, even if you only had it checked a few years ago.

Account clarification is only possible by appointment!

At your appointment, we will complete the application forms online and forward them directly to the relevant pension provider. This ensures quick, prompt and complete processing by the pension provider.

Required documents

Original documents as proof (if available):

• Identity card/passport
• Insurance history/pension statement
• Birth certificates of children
• Apprenticeship contract/certificate
• School/study certificates from the age of 17 (this also includes language courses)
• Foreign insurance certificates (work book, diploma)
• Proof of social benefits (such as unemployment benefit I and II, sickness benefit)

You should submit the original documents. We will make any necessary copies free of charge and notarise them. You can also submit missing documents at a later date.

If you are unable to come yourself, a person authorised in writing can obtain the required information or documents and submit applications on your behalf.