Payments and reminders

If you have any questions about payment transactions with the City of Munich - City Treasury - we will be happy to provide you with information by telephone, in person or in writing.

Due to tax confidentiality and for data protection reasons, we are only allowed to answer some enquiries by letter. Therefore, please always include your postal address in emails or on the phone.

Information can be provided by e-mail if you send us the declaration of consent form.

Prerequisites

Your request concerns specific payments to or from the city, for example

  • Payment methods and bank details,
  • Receipt of payments made,
  • Refunds of overpayments,
  • Payment requests and reminders,
  • Late payment surcharges and ancillary costs,
  • Payment arrears and payment facilities.

Required documents

If you have any questions about specific transactions, you will need your cash account number. You will find this on your notification, payment request or reminder. If you call us, we may ask you further questions about your transaction to verify your identity.

Related services

Fine

In the event of offences against regulations in the areas of trade or safety and order, the fines office is informed and checks whether proceedings should be initiated.

Deferral or payment by instalments of payments due

In the event of payment difficulties, under certain circumstances you can apply for a deferral of your payment or payment in instalments for municipal debts.