Emergency assistance for residence permits - employees, relatives
Are you an employee or family member who does not have a sufficiently valid residence permit and urgently need help in an emergency?
Course description
- If your surname begins with A-O, please book an appointment.
Please do not come without an appointment! There are no appointments or waiting cards on site. New appointments are released Monday to Friday in the morning and at midday 10 minutes before the start of opening hours. Appointments for the following week appear in the booking system throughout the week. If you cannot get an appointment online, please call our service telephone to make an appointment.
Our long-term goal is to reopen the centre. However, it will take time to adapt our processes. For this reason, you can currently only visit us by prior appointment. Please note this information.
- if your surname begins with P-Z, you do not need an appointment.
We are currently trialling a new system for issuing residence permits. As part of this pilot project, customers whose surname begins with the letters P to Z can also visit us at Entrance A (Ruppertstraße 19) without an appointment.
- Asylum procedure
Are you in an ongoing or finalised asylum procedure, entitled to asylum, a refugee or entitled to subsidiary protection?
Then you can come to the Servicepoint at Ruppertstraße 19 (Entrance A) in area 21 on the 2nd floor in emergencies without an appointment:
Monday 7.30 am - 12 noon
Tuesday 8.30 a.m. - 12 noon and 2 p.m. - 6 p.m
Thursday 8.30 a.m. - 3 p.m
Friday 7.30 a.m. - 12 noon
please note: Different requirements apply for students, academics, researchers, highly qualified persons and the self-employed.
Prerequisites
You belong to the following groups of people and have a foreign nationality:
- Employees with vocational training
- Other employees (such as volunteers or au pairs)
- Family members of the above-mentioned groups of people
- Family members of persons entitled to asylum, refugees and subsidiary protection
- Persons with permanent residence permits
Are you in an ongoing or finalised asylum procedure, entitled to asylum, a refugee or entitled to subsidiary protection?
If so, you can come to the Servicepoint at Ruppertstraße 19 (Entrance A) in area 21 on the 2nd floor without an appointment:
Monday 7.30 am - 12 noon
Tuesday 8.30 am - 12 noon and 2 - 6 pm
Thursday 8.30 am - 3 pm
Friday 7.30 am - 12 noon
Please note:
Different requirements apply for students, scientists, researchers, highly qualified persons and the self-employed.
Pilot project for a simplified consultation: letters P-Z without an appointment
We are currently testing a new system for issuing residence permits. As part of this pilot project, customers whose surname begins with the letters P to Z can also visit us at Entrance A (Ruppertstraße 19) without an appointment.
Please note this information.
Questions & Answers
Yes, you can reach us Monday to Thursday from 7.30 a.m. to 3.30 p.m. and Friday from 7.30 a.m. to 1 p.m. on +49 89 233-96010.
No. You can make an appointment to extend your residence permit by sending us your application for extension via our online services or by post.
No. You can send documents via our online form or by post. You can also drop documents in our letterbox at Ruppertstraße 19, entrance A.
No. No other services (e.g. change of job or the issue/renewal of a residence permit) are processed at the emergency counter. This is only possible via our online services or by post.
Ausländerbehörde
Internet address
Phone number
Consultation hours
- Mon 07:30 - 15:30
- Tue 07:30 - 15:30
- Wed 07:30 - 15:30
- Thu 07:30 - 15:30
- Fri 07:30 - 13:00
- Sat Closed
- Sun Closed
Postal address
Ausländerbehörde
Ruppertstraße 19
80466 München
Fax: +49 89 233-45461
Address
Ruppertstraße 19
80337 München
Lagehinweis: Eingang A